Because businesses are becoming more dependent on technology, efficient management of time and resources has become increasingly critical. UmanageIT allows you to take advantage of nextstep networking’s enterprise level IT tools and processes, while controlling cost. UmanageIT is a block hour service contract which includes free network monitoring/alerting and access to our online ticketing portal. This portal will allow you to approve the service and alert tickets that you want our team to address. This allows U to manage your contract! Our team of technicians combine years of experience to bring you the most:

• Dedicated
• Friendly
• Knowledgeable
• Reliable
• Responsive

IT Support for an upfront fee.

Whether it's IT projects, server and workstation support, or network administration, UmanageIT can help you be more productive while saving money.

UmanageIT block hour service agreements provide your company with robust features that are normally reserved for the large companies.

• Upfront cost
• Online ticket management system
• Monitoring of key systems for alerts and performance
• Experienced professionals supporting you and your business
• Customer approves work

UmanageIT block hours can be used for:

• Installation of additional workstations
• Installation of new applications
• Reconfiguration of the operating system
• Revision to system login script
• Definition of users, groups, etc.
• Phone support for users
• System problem determination 
• Installation of new printers
• Upgrade of existing applications
• Revision to user login script
• Hardware upgrade or repair (labor only)